How we protect your data
Privacy Policy
Introduction
Welcome to Sivo’s Privacy Policy. Your privacy is important to us. At Sivo, we are committed to protecting your personal data and ensuring full transparency in how it’s used. This Privacy Policy applies to our website, our platform, and any services we provide. It explains how we collect, process, store, and safeguard your information.
Information We Collect
This may include your name, email address, phone number, billing details, company information, and any data you provide when creating an account, contacting us, or using our services.
We collect information about how Sivo’s website and platform are accessed and used. This may include your IP address, browser type, device information, pages you visit, the time and date of your visit, time spent on each page, and other diagnostic analytics.
For financial services, we may collect transaction-related information strictly to process payments, ensure compliance, and maintain operational security.
How We Use Your Information
To operate and maintain our platform.
To process payments and provide core financial services.
To notify you about updates or changes.
To deliver customer support and resolve issues.
To analyze usage and improve the stability and performance of our systems.
To detect, prevent, and address fraud or technical problems.
To ensure compliance with financial regulations.
Sharing Your Information
We do not sell, rent, or trade your personal information — ever.
We may share limited data only with trusted third-party service providers who help us operate, secure, and improve Sivo’s services. These partners may support functions such as hosting, analytics, payment processing, infrastructure, compliance, and customer support.
All third-party partners are required to follow strict data-protection standards and may only use your information as instructed by Sivo.